Trusted Purchase Service

Trusted Purchase Service policy and terms of use

This application does not currently offer an escrow intermediary or purchase protection. This page provides guidance only; it does not create a purchase request, guarantee or refund commitment.

Understand trusted purchasing

First party

Buyer

Check the other party, the condition of the item and their right to sell it. Agree in writing on the price, delivery and inspection, and retain messages and receipts. Inspect the item before paying where possible.

Second party · Intermediary

Intermediary

This application does not currently offer an escrow intermediary or purchase protection. Avoid unfamiliar payment links or claims that this application is holding your money. This page provides guidance only; it does not create a purchase request, guarantee or refund commitment.

Third party

Seller

Agree in writing on the price, delivery and inspection, and retain messages and receipts. Never send verification codes or card details to an advertiser. Stop the transaction if you suspect fraud.

Process

Trusted purchasing process

Five stages of a purchase, for guidance only. Escrow is not available in this application.

1
Service request
This page does not create a purchase request. Check the other party, item condition and ownership before agreeing.
2
Confirm price and fees
Agree in writing on price and delivery costs before paying. No escrow intermediary is available here.
3
Notify seller and ship item
Agree with the seller in writing on delivery and retain messages and receipts.
4
Receive and verify item
Inspect the item before paying where possible, and check its condition and ownership.
5
Transfer payment to seller
Do not rely on claims that this application holds or transfers your money. Stop if you suspect fraud.

Terms

Terms and conditions

Transaction guidance and trusted purchase service availability in this application.

Role of the intermediary:

This application does not currently offer an escrow intermediary or purchase protection.

Receipt and inspection:

Inspect the item before paying where possible. Agree in writing on the price, delivery and inspection, and retain messages and receipts.

Guarantees:

This page provides guidance only; it does not create a purchase request, guarantee or refund commitment.

Protecting payment information:

Never send verification codes or card details to an advertiser. Contact the application team with the relevant details, without passwords or complete payment credentials.

Local service availability:

This application does not currently offer an escrow intermediary or purchase protection. Avoid unfamiliar payment links or claims that this application is holding your money.

If something goes wrong:

Stop the transaction if you suspect fraud and review the safety center and suspended-account lookup. Contact the application team with the relevant details, without passwords or complete payment credentials.

Payment and delivery:

Never send verification codes or card details to an advertiser. Inspect the item before paying where possible. Avoid unfamiliar payment links or claims that this application is holding your money.

Before agreeing:

Check the other party, the condition of the item and their right to sell it. Agree in writing on the price, delivery and inspection, and retain messages and receipts.

Stopping a transaction:

Stop the transaction if you suspect fraud and review the safety center and suspended-account lookup. This page provides guidance only; it does not create a purchase request, guarantee or refund commitment.